Privacy Policy

This Privacy Policy describes how HanboEnergy (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website or make a purchase from us.

PERSONAL INFORMATION WE COLLECT

When you visit the HanboEnergy website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device.

Additionally, as you browse our website, we collect information about:

Individual web pages or products you view;
Websites or search terms that referred you to our website;
How you interact with our website.

We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

Cookies

“Cookies” are data files placed on your device or computer that often include an anonymous unique identifier.

For more information about cookies and how to disable cookies, please visit:

http://www.allaboutcookies.org

Log Files

“Log files” track activities occurring on our website and collect information including:

IP address;
Browser type;
Internet service provider;
Referring and exit pages;
Date and time stamps.

Web Beacons, Tags, and Pixels

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse and interact with our website.

When you make or attempt to make a purchase through our website, we collect certain information from you, including:

Name;
Billing address;
Shipping address;
Payment information (including payment details);
Email address;
Phone number.

We refer to this information as “Order Information”.

When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to:

Process and fulfill orders placed through our website;
Process payments;
Arrange product delivery;
Provide invoices and order confirmations;
Communicate with you regarding your orders.

Additionally, we use Order Information to:

Communicate with customers;
Screen orders for potential risks or fraud;
Provide information, promotions, or marketing communications about our products and services according to your preferences.

We use Device Information to:

Help detect potential risks and fraud, especially through IP address analysis;
Improve and optimize our website;
Analyze customer browsing behavior;
Evaluate the performance of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

HanboEnergy may share your Personal Information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer services.

We may also share your Personal Information when required to:

Comply with applicable laws and regulations;
Respond to legal requests, subpoenas, or government investigations;
Protect our rights, property, and safety.

BEHAVIORAL ADVERTISING

As described above, HanboEnergy may use your Personal Information to provide relevant advertisements, product recommendations, or marketing communications that may be of interest to you.

You may manage your advertising preferences through your browser settings or relevant advertising platforms.

DO NOT TRACK

Please note that HanboEnergy does not change its website data collection and usage practices when we receive a “Do Not Track” signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to:

Access the personal information we hold about you;
Request correction of inaccurate personal information;
Request updates or deletion of your personal information.

If you would like to exercise these rights, please contact us using the information below.

Additionally, if you are a European resident, we process your information to:

Fulfill contracts we may have with you (such as completing website orders);
Pursue our legitimate business interests described above.

Please note that your information may be transferred outside Europe, including to countries where HanboEnergy or its service providers operate.

DATA RETENTION

When you place an order through the HanboEnergy website, we maintain your Order Information for our records unless and until you request that we delete this information.